Terms and Conditions

JG Contemporary Ltd - Terms & Conditions of Sale


JG Contemporary, hereafter referred to as the gallery, is a new contemporary art gallery in the heart of Acton Central in West London. Its owned and curated by Jewel Goodby. We are located at 45 Churchfield Road just minutes from the Acton Central Overground.


Gallery Opening Hours:


Monday & Tuesday by appointment only, Wednesday 11-3pm, Thursday 11-6pm, Friday 11-6pm, Saturday 10-5pm. Please contact the gallery to arrange a suitable time. Arrangements can be made for a one to one viewing outside of these times albeit by appointment only.


By purchasing from JG Contemporary, it is implied that you have read and understand all the terms and conditions of sale as listed below. All advertised prices are inclusive of VAT where applicable. Our VAT registration number is 341 6197 06.



Terms & Conditions




You can place your order through our website, or you can contact us directly to speak to a member of staff who will be happy to discuss any purchase with you. You can call on +44 203 689 0518 or email jewel@jgcontemporary.com.


All of the items sold by the gallery are works of art and are for final sale. If purchasing online, additional photos of pieces purchased are available upon request. Please understand that each item is made by human hands and imperfections may be present.


If purchasing an item that is part of an ongoing exhibition shipping will not be initiated by the gallery until after the close of the exhibition details of which will be stated on our website or advised upon inquiry. While we will aim to be quick in packaging and safely shipping your newly acquired works of art, please be aware that we are a small operation and shipping can take up to 10 days after the close of each exhibition to prepare.


Any artwork/purchases that are to be collected from the gallery must be done so within 21 days of the order being made as storage limitations at the gallery space prevent us from keeping client’s work indefinitely.


If the artwork requires shipping, please allow 10 working days for us to process and ship your order.



Display of products on the website


Works may vary slightly from their digital images. The images of the works on our website or social media platforms are for illustrative purposes only. Although we have made every effort to display the colours and attributes accurately, we cannot guarantee that a device's display of the colours and/or attributes accurately reflects the colour and/or contours of any given work. The buyer should consider this with any purchase made online.




Shipping costs vary considerably depending on the size of the item and distance it has to travel. Shipping quotes will be provided to the buyer upon request. If an item is purchased without first requesting a shipping quote, the shipping fees will be separately invoiced unless agreed otherwise with the gallery. Local buyers are welcome to pick up their purchases in person and thus waive any shipping fees. 


We ship artwork worldwide. Various shipping methods and carriers will be used to deliver your artwork to you in the safest and most efficient manner. If you have a preferred shipping carrier you can stipulate this when completing your purchase and we will obtain a quote. Items are generally shipped with insurance which will form part of the shipping costs. The buyer can request the artwork be shipped without insurance but this would be at the buyer’s risk and buyer agrees to absolve the gallery of any recourse due to loss or damage during shipping. We will email confirmation once your order has been shipped.


Occasionally, there will be a location we cannot ship to due to customs regulations and we will inform you if this is the case. All customs duties are the responsibility of the buyer.


If we are unable to despatch your order within 14 days (unless previously stated at time of purchase), we will contact you by e-mail with an estimated despatch date and reasons as to the nature of the delay. If the shipment of your order exceeds 30 days after receipt of payment, you will be entitled to a full refund for your purchase should you decide to terminate the order.




Payment is expected in full to mark an item as sold. Full details of your purchase and the gallery bank details will be on your invoice which also serves as proof of provenance.


Payment is preferred via direct bank transfer. We accept all major credit cards. Payments can be made in the gallery, online or over the phone. The gallery will not store your credit card or banking details.


Customer fraud will not be tolerated. Credit card fraud will be reported to and investigated by your financial institution.



Prices and TaxThe price shown for the goods are inclusive of VAT but exclude postage and packing. The price you pay will include VAT on all good and deliveries within the UK Mainland and the EU.DepositsTo hold an artwork prior to full and final payment, a deposit of 20% of the total value is required. This will ensure that the artwork is removed from sale for a period of 7 days or another period as agreed in writing with the gallery. After this period, the deposit is non-refundable and will be held as a credit towards your next purchase and the artwork will be re-released for sale.


RefundsWhere goods have been dispatched it is the buyer’s responsibility to inspect the goods upon arrival verifying quantity, specifications and details. Upon receipt of the goods the buyer must raise any queries or complaint about the condition or quality of the goods within 10 days of receipt otherwise we will deem the purchase and delivery accepted by you without recourse to refund.If goods are found to be unsuitable, damaged or being returned for any other reason acceptable to the gallery then regardless of the currency that the order was paid in any refund from the gallery will ONLY be made in GBP. A full refund would be for the amount showing on the buyer’s invoice i.e. the amount of money received by the gallery or proven to have been received by the gallery should they actual amount differ from the invoice.The gallery is not responsible for currency fluctuations and will not change the amount to be refunded based on fluctuations or fees incurred by the recipient’s bank.Any deposit taken for an artwork is seen as a commitment to purchase and cannot be refunded unless the artwork is not as described.




Confidential information, including payment details are not stored by the gallery. Customer details are never passed to third parties and are used only in accordance with the Data Protection Act.






All purchases will be governed by the laws of England and Wales and both the buyer and the gallery submit to the jurisdiction of the English Courts.




None of the above Terms and Conditions affects your statutory consumer rights.


The gallery reserves the right to amend terms & conditions.


All images are the intellectual property of the artists represented.


All rights reserved.


Additional questions or concerns can be directed to jewel@jgcontemporary.com or by using our contact form.



Company information


JG Contemporary Ltd (trading as JG Contemporary) is a company incorporated in England and Wales and registered under the company number 1253017. Our registered office is at 45 Churchfield Road, W3 6AY. Phone number +44 (0) 203 689 0518, Email jewel@jgcontemporary.com.